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100% Satisfaction Guarantee:
Paragon Sports wants you to be 100% satisfied with your purchase. If you change your mind for any reason, return your unused item for a full refund or exchange within 30 days of receipt.
- Fill out the return portion of the original packing list and indicate the reason for your return.
- Pack the item you are returning along with all tags and your return slip.
- Affix the preprinted return label included on your packing list to the outside of the box.
Send your Returns/ Exchanges to:
24 East 18th St.
New York, NY 10003
Return / Exchange Tips
- Send your package via UPS or FedEx. If you send it via USPS please insure your package
and take advantage of USPS's Delivery Confirmation Service.
- If you no longer have your packing list, please include a letter with the following information: Your name, address, phone number, order number and return reason.
- Exchanges: To ensure item availability, we recommend you place a new order immediately. Exchanges are only processed for the same item in a different color or size. All other exchange requests will be refunded to the credit card used to make the original purchase.
- Exceptions The following items are not returnable:
Mounted Skis, Climbing Equipment, Custom Knives, Scuba Equipment and Athletic Supporters